"Remember, if you ever need a helping hand, you'll find one at the end of your arm ... As you grow older you will discover that you have two hands. One for helping yourself, the other for helping others." -- Audrey Hepburn
What is Perceived Indifference?
What do you do in your business to combate perceived indifference? Are you doing anything different than you competitors to help your customers and employees know you value them? Don't let this happen to your business. Let everyone, your customers, your employees and your suppliers know that you value their patronage and service. How do we suggest you do that? Yes, we know you are busy but, what is more espensive and time consuming,,,,,spending money on getting new clients and training new employees or nurturing and sustaining the ones you already have by growing your personal and professional relationship with them. That translates into making them feel valued and have a voice in what is the company or service. How do we recommend you do that? One way is to ask quesitons and the other way is to tell them how much you value them through written cards and gifts. You can do this privately and in public. People have a great need to feel appreciated and the more you fill that need the more they will come back to you....ten-fold! We guarantee it!
Perceived indifference is a detrimental to your personal and professional success and joy. We can helpy you with tools and strategies to take actions that will create a culture of value.