We have all had times in our lives that have defined the person we are today. I led a very isolated childhood, my closest friends were a dog and a horse. I knew how to communicate with them. People, not so much.
Communication is not talking it is about having a message understood. I did not know who I was or what I had to contribute and as a result I did not know how to have a conversation.
One of my early defining moments came out of an extremely emotional family incident. Against all advice from my three brothers, I decided that I was going to be a person that would rather feel the pain of caring rather than turn a cold heart toward my other family members.
This decision to care about people became one of my core values: I decided to appreciate what came into my life, whether it be people, places or things. And it became one the focus of my professional life.
There are so many actions you can take in your professional life that bring value to others and when we make it a habit, the returns are joy and prosperity
“The most powerful acts of appreciation are the ones that are unexpected.”
When we act on a prompting to tell a co-worker, an employee, or a client that we appreciate them in some way, any way, it is a great day for a least two people: the giver and the receiver.
“Some of the greatest minds of the last century have been telling us the keys to success involve showing constant respect and appreciation to others. Abraham Lincoln stated that ‘everybody likes a compliment’ and Williams James said ‘the deepest principle in human nature is the craving to be appreciated’.”
Our mission statement at JoyceVentures is to create authentic and mutually beneficial personal and professional relationships that change the world and result in joy and prosperity.
The focus is on developing, maintaining, and nurturing personal and professional relationships. What if every company created a mission statement and action steps that placed the highest value on their greatest asset: people?
“There are a great variety of free and for pay tools and strategies,” Tools include things like sending out cards, effective e-newsletters, personal contacts, networking, appreciation events, remembering dates and traditions, and community and family involvement. (Although the tools are readily available, very few businesses use them). Effective and affordable tools are available yet few businesses are aware of the choices and even fewer have them built into a systematic plan of action.
Often, it’s just a matter of putting thoughts into action. Nelson explains that we constantly send out energy through our thoughts, feelings, words, and deeds. As an example, an employer might think that an employee is doing a good job. But, if the thought isn’t transferred to an action, the opportunity to create something positive is missed.
“What if an employer would regularly express concern in a verbal or tangible way for families of employees, with appreciation or celebration?” White Nelson asked. “What would be some possible positive results? How about reduction of sick days and employee retention? What would that do to the profitability of the business?”
The same principles should be applied to customer and client relationships. Much of Nelson’s business comes from referrals, and she returns the favor by making referrals and matches to help other businesses succeed. Once a business has a good employee or new customer, appreciation marketing is effective for retention.
“Business people know it costs them six times more to gain new customers and clients than retain current ones, and we all know the figures are even higher for employees. In fact, most businesses come from the mindset of planning for the loss rather than planning for retention. Changing that mindset and planning for a positive focus is what appreciation marketing is all about,” White Nelson noted.
JoyceVentures offers easy, fast and economical methods, systems and resources that will allow you to learn about how to make people feel appreciated in a personal and professional way. Whether you are an individual, charity, or for profit business, everyone wants the same things – to have more time, and financial freedom.
Joyce invites you to work with her team of people-first relationship professionals of the JoyceVentures business family and contact her for a private or company consultation, public speaking, training and workshops today.
Linked In: Joyce White Nelson